ITMaaS

People and businesses expect to be able to interact digitally with Government just as they do with private sector organisations. Customers and employees want a personalised, seamless experience, no matter what the device or access method. Government organisations must digitally transform to meet these demands.

ITMaaS (IT Management as a Service) gets you on the road toward digital transformation, quickly. Covering the end to end provision of ICT services and cross functional disciplines, ITMaaS allows you to maintain quality IT services (“keeping the lights on”), while decreasing costs and freeing teams up to focus more on the Department’s business needs and requirement for innovation. 

ITSS.1804 is the pre-qualified panel arrangement for Qld Government entities. Datacom were the first organisation to be appointed to the panel and are already successfully providing services under the agreement to the Department of Premiers and Cabinet.

Your Trusted and Proven ITMaaS Partner

• Datacom have a mature and proven ITMaaS catalogue with thousands of “as a Service” items covering any or all of the 9 Service Towers as shown in the ITMaaS diagram to the right.

• Delivering ITMaaS services today:

  • Department of the Premier and Cabinet

  • Department of State Development, Infrastructure, Manufacturing and Planning

  • Office of the Information Commissioner

  • Trade and Investment Queensland Australia

• Standard existing QITC contract templates, ready to go

• Dedicated Queensland service desk, backed by 24/7 overflow to other states

• WoG discount structure means the more agencies that come onboard the greater the discount that is shared to all agencies

• “MoG Friendly” to change with you, means flexibility and management of costs on a monthly basis

 ITMaaS with Datacom puts you in safe hands

• Wherever you fall in the digital journey, Datacom can support you – we have a model for Digital Transformation

• We offer services across the whole IT and digital eco-system from Service desk, EUC services &  Cloud services (whether public or private) through to Conversational AI assistance.

• We put your customer or employee at the heart of our solution

• We have real local know-how and know-who, at scale across Australia and New Zealand

• We have over 200 people in Brisbane and are backed by over 6,500 talented people across the region 

• We’re genuine people, making real change happen – we’re currently saving lives, protecting borders, working with Smart Cities and providing uninterrupted Utility Services 

• We’ve been around for over 50 years and are true system integrators with a uniquely broad range of capabilities – we advise, plan, build and operate

• Datacom is your strategic partner, looking at what you need now and into the future.

We’re the trusted and chosen partner of Government.

Across Australia and New Zealand Government partners include:

• Australian Tax Office, Department of Health (Federal)

• Australian Competition and Consumer Commission

• Australian Department of Home Affairs, IP Australia

• Department of the Environment & Energy, NHMRC

• Australian Criminal Intelligence Commission

• Australian Pharmacy Council, Federal Courts of Australia

• MBIE, NZ Customs Service, ACC, Ministry of Education 

• NZ Defence Force, RBNZ, the Parliamentary Service

• Land Information NZ, Inland Revenue

• Ministry for Social Development, Ministry of Justice

• NZ Post, Dept of Internal Affairs, Housing NZ

• Ministry for the Environment, Health Partners NZ, EPA

• Trade and Investment Queensland Australia