Eagle Air enhances payroll system

Eagle Air is a wholly-owned subsidiary of Air New Zealand and operates on its domestic route network. Eagle Airways connects thousands of people across New Zealand with more than 130 flights per day, and employs more than 240 staff.

The Challenge

Eagle Air was faced with a legacy payroll system. Additional pressures from specialist support and maintenance agreements for the hardware and software meant that business continuity was at risk. 

Eagle Air needed to upgrade its payroll system while ensuring minimum disruption to business activity. To assist, Datacom provided replicas of key outputs to avoid impact to functions outside of payroll processing.

The Solution

Datacom’s pre-existing relationship and proven record of payroll solutions, meant that Eagle Air could seamlessly migrate to the DataPay solution. Our project team handled 95 percent of all activities, involving client approvals and training. Data migration, validation and testing were completed in the background of normal business activities, allowing Eagle Air to operate seamlessly.

DataPay is date effective and provides access to data changes in real time. This provides the client with instant access to results and improved our support capability by being able to review live scenarios and provide step-by-step guidance.

“Datacom are a proactive payroll system provider, with a reliable and quick service who have demonstrated a very good understanding of our business."

Martyn Vincent – Finance Manager, Eagle Air


  • Ease of access by removing need to use Citrix as an access point to payroll
  • A simplified report-writing interface using drag-and dropfeatures means report writing is no longer the domain of SQL proficient users
  • Improved internal communications. Staff don’t need internal payroll team to confirm annual salary for bank loan applications; this is now available on-line
  • Better response times as employees are now able get customised information when required
  • Time is saved with online services. Employees have access to their own information, and can bypass payroll staff for details such as IRD numbers, and bank account information
  • The DataPay solution is compliant with statutory legal and taxation requirements so the client is not required to make additional changes

The Partnership

Eagle Air wanted minimum disruption to business. We took the entire project on board, from start to finish, so they could focus on the day-to-day and not worry about payroll or the project.