Datacom last night blitzed the global field of contenders at the APAC region Contact Centre World Awards, taking out first place in three categories and runner up in one other. Datacom was also Highly Commended for Best Contact Centre over 100 seats.

Datacom was awarded:

• Best Sales Agent in APAC (gold medal)? Edwin Law (Australia)
• Best Customer Service Agent in APAC (Gold Medal)? Kylie Leanne Johnson (Australia)
• Best Trainer in APAC (Gold medal)? Sonia Gorgievska (Australia)
• Best Supervisor in APAC (Silver medal) ? Evan Donnelly (Australia)
• Best Contact Centre over 250 seats (Highly Commended) ? Represented by Todd Gorsuch (Australia & SEA)

The prestigious Contact Centre World Awards showcase the best in the industry for the APAC region.

Datacom Connect's, Managing Director, Kirsty Hunter said, "Datacom is delighted to receive this outstanding recognition for all facets of our business within this prestigious globally recognised forum. This acknowledges Datacom's position at the forefront of excellence for the Asia Pacific region.

It is a strong endorsement of the hard work we have done, in particular in the areas of client and employee engagement. It is also a reinforcement of Datacom's recent elevation to the top 30 per cent of global organisations on employee engagement, through the internationally recognised Gallup Q12 program."

The Contact Centre World Awards also recognise Datacom's demonstrated best practice and commitment to delivering exceptional client branded experiences for customers of leading technology companies.

One of Datacom's key strength's is its flexibility to work within client's processes and achieve outstanding results for them. Datacom's professional sales and marketing employees become an extension of their client's organization, integrating the team to create a seamless client branded experience globally.

Datacom will now go on to represent the best in the APAC region at the World Awards in November 2008 in Las Vegas, US.

http://www.contactcenterworld.com/worldawards