This recognises Datacom internationally as quality contact centre, one that has implemented 'world's best practice' in managing highly complex technical call centres.

Additionally, as this is the 4th successive year of recertification, it makes Datacom the longest running regionally compliant company.

COPC certification has benefited Datacom and our clients by combining the COPC frameworks with our own unique customer focused approach to drive cost savings and continuous customer satisfaction improvement outcomes.