Desk Side Support

Datacom provide preventative and reactive onsite support services across Australia and New Zealand.

Some of the activities performed by the onsite support staff include:

- Installations, moves and changes (Hard MACs).
- Onsite support of the end user desktop environment if issue cannot be resolved remotely.
- VIP onsite support.
- End user Computing environment preventative maintenance tasks.
- Post implementation support for projects.

I have really enjoyed my journey so far. There are always opportunities to grow.

I enjoy enabling technology solutions that help our customers better their businesses.

It feels great to work in an environment where customers and people are seen to be important.

I enjoy working in an organisation where local management can make decisions affecting local customers.

Glenn Casarotto, Real Insurance
Datacom greatly assisted by providing competitive pricing, prompt delivery and excellent service.

Solutions