Public Sector Solutions

Datacom has over 40 years experience in providing services to the Australian and New Zealand Government at the local, state and federal level.

This experience has provided Datacom with a deep understanding of the unique requirements of the government sector and the need to provide effective and efficient solutions that continually offer value for money.

Datacom understands the importance of maintaining quality throughout all service delivery channels and holds ISO 9001 certification in all key areas of our business. This provides our Government partners with the confidence that their customers are receiving optimum levels of customer service and support.

Services offered to our Government clients include Contact Centre, Data Centre, Web Development, Managed Services, Procurement and Helpdesk.

This collection of services delivers our government clients a centralised model that increases efficiency through continuous improvement. As a regular participant on government panels we are also often called to provide consultancy advice to our government partners in addition to support services.

We regularly survey our clients and the three areas that continually come up as being the reasons why they choose to partner with Datacom are:

• We deliver on our promises
• High quality services with commitment to continuous improvement
• We remain flexible and agile to meet the demands of the government sector