Datacom

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Level 1 - Consumer & Frontline support

Level 2 - Software, Hardware & Network
diagnosis and resolution

Level 3 - SMB & Enterprise Support

Complete Marketing Campaign Programs

Inside sales complex solution based
sales teams

Account & Partner management execution

Lead generation, phone and e-mail surveys

Inbound customer contact centres

Verfication, E-commerce, Order processing and Customer satisfaction surveys & Analysis

Dealer support

COPC Quality endorsements

In-house owned and developed CRM
systems with .Net developers on site

Dual phone systems, recording &
Auto-dialers


	Multi-Lingual Support
	Technical Support & Customer Service
	IT development, Support & Hosting
	Sales force & Marketing Programs

Stock and inventory control

End-to-end client centric reporting
systems

Product recall programs