Enterprise Management Solutions

Datacom’s Enterprise Management Team offers three services to its customers:

• Establishment and maintenance of infrastructure
   
• Installation and operation of enterprise applications
   
• Connectivity services, within and without your organisation.

Infrastructure services

Datacom’s Enterprise Management Team offers a wide range of infrastructure services.

Delivered singly or as part of a deeper engagement, our infrastructure services help our clients to manage their critical computing tools to ensure continuous operation.

The services include:

• Server management and monitoring
   
• Active Directory analysis, incorporating security and manageability
   
• Messaging and Unified Communications integration and implementation
   
• Management of all storage and backup infrastructure
   
• Enterprise Level Integration, such as the creation of Storage Area Networks implementing virtualisation technologies
   
• Disaster Recovery infrastructure design establishment and maintenance
   
• Monitoring and support of infrastructure using Enterprise management tools such as:

1. CA Spectrum & eHealth
2. CA Unicenter NSM
3. CA Asset Portfolio Management
4. CA Systems and Performance Agents

Enterprise Applications

Datacom’s management service for enterprise applications sees us take responsibility for the continuous operation of the software core to your daily business requirements. This includes:

• Exchange E-mail
   
• E-mail and Data Archiving systems
   
• Security tools such as:

1. End point protection against antivirus, antispyware, firewall, intrusion, prevention, device and application control
2. PCI-DSS compliance in monitoring and management process

Enterprise connectivity services

Datacom’s Enterprise connectivity services include:

• Management of large IPv4 or IPv6 Enterprise Networks
   
• MPLS Network Integration
   
• Maintenance of switches, routers and firewalls
   
• Management of network security, including:

1. IDS/IPS
2. VPN
3. Web and messaging security
4. Network access control
5. Support DNS, TCP/IP addressing etc

• VoIP and Unified Communications Management
   
• Maintenance of VLANs
   
• Application networking services such as:

1. WAN acceleration/wide area application services (WAAS)
2. Local and global load balancing (GSLB)
3. Application velocity systems

• Wireless technology integration, including:

1. Secure enterprise wireless
2. Secure guest wireless