Solutions



Desktop Support

Datacom provide preventative and reactive onsite desk side support services across Australia and New Zealand.  

Datacom's Desktop Support services include:

  • Installations, moves and changes (Hard MACs).
     
  • Onsite support of the end user desktop environment if issue cannot be resolved remotely.
     
  • VIP onsite desk side support.
     
  • End user Computing environment preventative maintenance tasks.
     
  • Post implementation support for projects, including Microsoft desktop support services after a desktop upgrade.


Read more about Remote Support and Self Help