Desk Side Support

Datacom provide preventative and reactive onsite support services across Australia and New Zealand.

Some of the activities performed by the onsite support staff include:

- Installations, moves and changes (Hard MACs).
- Onsite support of the end user desktop environment if issue cannot be resolved remotely.
- VIP onsite support.
- End user Computing environment preventative maintenance tasks.
- Post implementation support for projects.

I enjoy working in an organisation where local management can make decisions affecting local customers.

I enjoy enabling technology solutions that help our customers better their businesses.

I have really enjoyed my journey so far. There are always opportunities to grow.

It's great having the opportunity of working with such a talented team.

James O'Donnell, Aussie Home Loans
Datacom allows Aussie to capture the value of process improvements and a true willingness to engage.

Solutions