Our Culture

The culture of Datacom’s Contact Centre operation displays commitment to our employees, our customers, our community and our stakeholders.

We believe that our culture is so positive that it contributes to customer and employee retention and – often – is a reason staff and customers return to Datacom after experiencing other providers.

Datacom provides the opportunity for individuals to learn on the job and become educated in their fields of expertise. Our focus on continuous improvement is recognised by our excellent rewards and recognition programs, while our participation and achievements at industry award programs further endorses our commitment to improving and recognising performance excellence.

We focus on creating a fun working environment and believe that if our teams enjoy their work our clients will benefit from their enjoyment. Happy employees mean happy customers.

Another element of our culture is consultation: the Datacom employee engagement program ensures that everyone’s opinions count and that the individual is responsible for their successful journey within the organisation.

At Datacom our Wellbeing Program provides employees with health care membership, gym membership, health expos, quit smoking campaigns and access to a range of corporate responsibility programs. Celebrations are arranged by our Internal Communications team to ensure life at Datacom is never dull. This can-do-attitude that means working at Datacom is always exciting. You don’t need to be shy about being innovative at Datacom. In fact it is encouraged and appreciated.