Awards

CCAS 2008 Awards

Australia:

• - Datacom Connect Australia – Corporate Category for Best Outsourced Contact Centre GOLD
• - Andrew Peel – Individual Category for Best Contact Centre Manager of the Year (Over 100 seats) SILVER
• - Andrew Scarra – Individual Category for Best Contact Centre Team Leader of the Year (Over 100 seats) GOLD
• - Michelle Burton – Special Programs Category for Best Customer Relationship Program (Over 100 seats) BRONZE

SEA:

• - Datacom SEA – Corporate Category for Best Outsourced Contact Centre SILVER
• - Lisa Lu - Individual Best Contact Centre Champion of the Year (Over 100 Seats) BRONZE

CCAS 2005 – 2007 Awards

• - Datacom Malaysia Silver winners for best new Contact Centre, Outsourced Contact Center and individual awards.

Contact Centre World Awards 2008 (APAC)

• - Best Sales Agent in APAC (gold medal)– Edwin Law (Australia)
• - Best Customer Service Agent in APAC (Gold Medal)– Kylie Leanne Johnson (Australia)
• - Best Trainer in APAC (Gold medal)– Sonia Gorgievska (Australia)
• - Best Supervisor in APAC (Silver medal) – Evan Donnelly (Australia)
• - Best Contact Centre over 100 seats (Highly Commended) – Represented by Todd Gorsuch (Australia & SEA)
• - Datacom was also Highly Commended for Best Contact Centre over 100 seats. 

Contact Centre World Awards 2008 (WORLD)

• - Best Sales Agent in APAC (gold medal)– Edwin Law (Australia)
• - Best Customer Service Agent in APAC (Bronze Medal)– Kylie Leanne Johnson (Australia)
• - Best Trainer in APAC (Bronze medal)– Sonia Gorgievska (Australia)

2008 CCAM Awards

Datacom can be conclusively viewed as the best outsourcer in Malaysia in 2009 with the best talent and greatest contribution to society, winning the following:

1. 1. Best large contact center >50 seats
2. 2. Life time achiever award
3. 3. Agent of the year
4. 4. Corporate Social Responsibility
5. 5. COPC, specialist skills in Shared Resource,
6. 6. Second place - Best team leader

CCAM 2006

• - Asia Region Contact Center of the Year 2006 Silver Winner

CCAM 2007

• - Datacom Malaysia Silver Winners for the Best Outsourced Contact Centre

ARN Green IT Award

• - ARN IT Awards - Best Green IT project of year 2009
• - ARN IT Awards - Best Green IT project of the Year 2008
• - ARN IT Awards - Best Green IT project of the Year 2007

2008 Government Contact centre Excellence Awards.

• - Datacom Connects AusIndustry Hotline Team - Finalists