Customer Contact and BPO
What is Business Process Outsourcing (or BPO)?
At Datacom Connect, BPO is everything you need to optimise the way your brand connects with your customers.
We provide a holistic suite of integrated customer connection solutions and services, from complete contact centre, sales and technical support solutions, through to innovative customer contact, CRM and QA systems that enhance the performance of your in-house resources.
Our COPC and Six Sigma-accredited team tailors our diverse expertise and services to address your specific business goals. We immerse ourselves in your organisation’s culture. We ensure every brand connection point adds value to your reputation and bottom-line. In short, we’re your dedicated brand enablers, continually reviewing and refining everything we do to add value at every brand engagement level.
Contact Centre Solutions
It is time we talked